Our Story

Transact Connect Training grew from a simple reality:
payments were evolving faster than the capability required
to understand, operate, support, govern and commercialise them.

Across Africa and the Middle East, new payment models, changing regulation, digital transformation,
modern infrastructure and rising customer expectations continue to reshape the industry.
We created Transact Connect Training to help professionals and organisations build
the practical payments knowledge and role-specific capability needed to keep pace with that change.

Explore Our Courses

2011 

Our First Payments Programmes

We were the first to begin designing and delivering specialist face-to-face payments training for banks, financial institutions, payment providers and industry participants in South Africa.

2020 

Transact Connect Training Goes Digital

We expanded our learning model through a dedicated online platform, making structured payments learning more accessible and scalable for individuals, teams and organisations.

2014 -2019

Growing Ecosystem Demand

Demand grew for structured payments learning across sales, product, operations, support and other business functions, as organisations sought to build broader payments capability across teams and markets.

Today

A Regional Payments Capability Platform

Today, Transact Connect Training provides comprehensive, industry-aligned online learning for payments professionals, teams and organisations across Africa, the Middle East and beyond, combining core payments understanding with specialist and role-specific capability development.

Our Experience at a Glance

1+
Years of combined payments experience
2011
Payments training journey began
3
Core regions: Southern Africa, East Africa and the Middle East
1000s
Professionals reached through training

What We Do

Organisational Capability Development

  • Our programmes can be combined into role-based learning pathways, team development programmes and structured payments academies, helping organisations build capability across functions, levels of responsibility and business priorities.

Comprehensive Payments Capability

  • Our core payments programmes build end-to-end understanding of payment ecosystems, progressively developing knowledge from essential concepts through to deeper operational, regulatory, infrastructure and industry understanding.

Specialist & Role-Specific Capability

  • Our specialist programmes develop deeper capability across Compliance, Fraud, ISO 20022, Merchant Enablement, Agency Networks, Sales, Support, Marketing, Commercial Excellence and Digital Banking Transformation.

Regional Payments Expertise


  • Our regionally informed programmes help learners understand the payment systems, participants, regulatory environments, infrastructure and market dynamics shaping South Africa, East Africa and the Middle East.

How We Deliver

Enterprise Learning Support

  • We support organisations with coordinated enrolment, learner access, progress visibility and programme rollout, helping teams deploy payments learning efficiently across functions, locations and levels of responsibility.

Flexible Online Learning


  • Self-paced online learning gives professionals the flexibility to develop payments capability around their existing responsibilities, from anywhere and across devices.

Blended Learning Options

  • Organisations can combine online programmes with live facilitation, discussion and practical application to create a more guided learning experience.

Organisational Learning Pathways

  • Courses can be combined into role-based pathways, team programmes and structured capability journeys aligned to organisational priorities and workforce needs.

Our Approach to Learning


Practical, 
Real World Learning
Built around real payments environments, scenarios, decisions and industry applications.

Accessible, Flexible Learning
Online, self-paced programmes designed to support professional learners across roles, organisations and markets.

Role-Relevant Capability

Learning that connects payments knowledge to the responsibilities and decisions professionals face in their roles.

Regionally Informed

Built around the regulatory, operational, commercial and infrastructure realities of African and Middle Eastern payments markets.

Who We Serve

We work with organisations and individuals across the payments ecosystem, including:


Banks & Financial
 Institutions

Fintechs, PSPs, Acquirers & Payment Providers

Mobile Network Operators & Digital Financial Services Providers

Retailers, Merchants &
e-Commerce Businesses

Payment Operations, Product & Technology Teams

Risk, Fraud, Compliance & Governance Functions

Sales, Marketing, Commercial & Customer Teams

Regulators, Industry Bodies & Ecosystem Participants

Development Partners & Financial Inclusion Initiatives
Logo Only Transparent
Our Relationship with the Tokata Foundation
The Tokata Foundation is a separate philanthropic initiative established by the founder of Transact Connect Training.

While Transact Connect Training focuses on commercial, industry-facing capability development, the Tokata Foundation extends learning and enablement into communities and initiatives where access, inclusion and opportunity are central.

The Tokata Foundation supports:
  • Digital payments literacy for communities,
  • MSME and informal trader enablement,
  • Youth and women-focused skills initiatives, and
  • Broader financial inclusion programmes.

Where appropriate, Transact Connect Training's expertise, learning content and technology can support Tokata Foundation initiatives. This allows the commercial and philanthropic activities to remain distinct while contributing to a shared objective: a more inclusive, skilled and digitally capable financial ecosystem.

Learn More About the Tokata Foundation →