DIGITAL PAYMENTS
Online Training
PREPARE YOUR WORKFORCE | EMPOWER YOURSELF | DRIVE BUSINESS ENGAGEMENT | PROVE THE ROI OF LEARNING
About us
PREPARE YOUR WORKFORCE | EMPOWER YOURSELF | DRIVE BUSINESS ENGAGEMENT | PROVE THE ROI OF LEARNING
Hello.
Transact Connect Training (Pty) Ltd is Level 1 B-BBEE, Online Digital Payments Training Company providing World Leading Pan African and Middle East Payments Training Solutions. Based in Cape Town and Johannesburg, South Africa. We offer our solutions across the African Continent and the Middle East Region.
Having accumulated over 35 years of experience in Digital and Electronic Payments within European, Middle Eastern, and African markets, Transact Connect Training is a trusted source for the latest and most innovative content in Domestic, Pan-African and Global Digital and Electronic Payments content. Whether you are an individual or an organisation, we are well-positioned to offer you cutting-edge insights and knowledge to stay ahead in this rapidly evolving industry.
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Our online training courses cater to both individuals and organisational group bookings for personal development. Contact us today to enhance your skills, advance your career, and gain knowledge at your convenience, from any device, and at a time that suits you best.
Our Courses
Stay informed on the latest innovations and advancements in the payments industry. Keep up with regulatory changes, compliance requirements, new payment products, and evolving payment models. Expand your knowledge and understanding of the payments landscape to enhance your expertise.
Earn your Certificate in Digital and Electronic Payments.
The South African payments framework and landscape
Payments are the lubricant that keeps the economic machinery running smoothly, necessitating highly efficient payment systems capable of accommodating various payment instruments. Every day, millions of payments are initiated by both individuals and businesses in South Africa.
South Africans enjoy a diverse array of payment options, spanning from traditional cash transactions to modern digital electronic payments, all integral components of the National Payments System. Within this system, a network of entities collaborates throughout the payment transaction process, each fulfilling specific roles vital to the payment processing cycle.
This course delves into crucial topics such as the Regulatory Environment, Compliance, and Security in payment facilitation, as well as explores the intricacies of Payments System Networks and its Participants. Participants will also explore both established and emerging Methods of Payments, Payment Models, Central Bank Digital Currencies (CBDCs), Global Payment trends, and many more.
Mastering PAyments Sales: Driving Value
Overview:
In a rapidly evolving digital economy, success in payments sales requires more than closing deals — it demands the ability to drive measurable value for clients and partners. Mastering Payments Sales: Driving Value is an advanced, industry-tailored online course designed to equip sales professionals, business developers, and client relationship managers with the strategic insight and technical fluency needed to sell payment solutions with confidence, integrity, and impact.
Through interactive learning, real-world case studies, and sales frameworks drawn from across Africa and the Middle East, this programme transforms participants into consultative sales professionals who understand both the technology and business dynamics shaping the modern payments landscape.
mastering payments support
In today’s fast-evolving digital economy, payment support professionals are the heartbeat of customer trust and transaction success. Mastering Payments Support is an intensive, industry-designed online programme that equips learners with the technical knowledge, problem-solving skills, and customer engagement techniques required to excel in modern payment operations and support environments.
Offered by Transact Connect Training, this course bridges the gap between customer service and the complex world of digital payments—covering everything from transaction flows and card acquiring to dispute resolution, fraud management, and merchant education.
digital payments transformation
&
agency network management
Overview:
The Digital Payments Transformation & Agency Network Management course is a comprehensive, practitioner-led programme designed to equip banking and fintech professionals with the knowledge, tools, and frameworks to drive financial inclusion, digital transformation, and sustainable agent network growth.
Participants will gain an in-depth understanding of digital payments ecosystems, agency banking operations, and national payment systems frameworks, exploring how innovation, regulation, and data-driven strategies are reshaping access to financial services across Africa and the Middle East.
Through interactive e-learning modules, real-world case studies, and practical applications, learners develop the ability to design, manage, and optimise agent networks that deliver scale, liquidity, trust, and value to customers — while aligning with regulatory and business objectives.
The East African payments framework and landscape
The interest in digital payment solutions has been steadily rising across East Africa, fueled by factors like expanding internet access and widespread mobile phone usage. Mobile money services, in particular, have surged in popularity within the region. These services empower users to perform transactions, settle bills, and engage in financial tasks directly from their mobile devices. Pioneering solutions offer an alternative payment avenue, especially in scenarios where conventional card or mobile phone payments encounter hurdles due to inconvenient conditions or unstable internet connections..
This course offers comprehensive insights into the Regulatory Environment of East Africa, featuring individual Country Snapshots, along with in-depth coverage of Compliance and Security in facilitating payments. Participants will also delve into the intricate web of Payments System Networks and Participants. Furthermore, the course delves into both established foundational and emerging Methods of Payments, alongside exploring the latest Global Payment trends and many more.
The Middle East
payments framework and landscape
The payments framework and landscape in the Middle East are characterised by rapid growth, technological innovation, and evolving regulatory environments. The growth is driven by increasing digitalisation and high smartphone penetration.
Key markets like the UAE, Saudi Arabia, and Egypt are leading this growth due to their large populations and proactive government policies. There is a strong shift from cash to digital payments, with consumers increasingly adopting online banking, mobile wallets, and contactless payments. E-commerce is a major driver, with online retail and services booming across the region.
The fintech sector is thriving, with numerous startups and established players developing innovative payment solutions. Technologies such as blockchain, AI, and machine learning are being leveraged to enhance security, efficiency, and user experience.
However the regulatory compliance can be complex, especially for fintech startups navigating different national frameworks. Financial inclusion remains a challenge, particularly in underserved areas and among lower-income populations. But overall, the Middle East payments framework and landscape present a dynamic and rapidly evolving environment with numerous opportunities for growth and innovation. Businesses and investors who stay informed and adapt to these changes will be well-positioned to succeed in this exciting market.
The west african payments framework and landscape
West Africa presents a landscape ripe with opportunities. With rapid economic growth and enhancements in the business environment, the region, spanning about half the size of Europe, is poised for transformative expansion. Although infrastructure development still trails behind other developing regions, digital solutions are beginning to bridge the gaps, catering to the demands of its burgeoning business and consumer sectors. Particularly significant is the need for payments innovation, essential for fostering robust and sustainable development and unlocking the economic potential of the largely unbanked population in the region..
The West African Training Modules Coming Soon
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Contact Us
Contact us today for organisation group pricing or to gain more insight into our payments training programs and build your skills in the payments industry that is shaking up Fintech.
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