Our Story

Transact Connect Training grew out of a simple reality: across Africa and the Middle East, digital
payments were evolving faster than many people’s understanding of them. We saw a growing gap
between new payment rails and the skills required to design, sell, and support them..

Explore Our Courses

2011 

First Payments Programmes

We are the first in South Africa to begin designing and delivering payments face to face training for banks, fintechs, payment providers, and industry partners.

2020 

Launch of Transact Connect Training

We formalise our online learning arm and start building a dedicated catalogue of online courses and capability programmes foundational and role specific jobs.

2014 -2019

Growing Ecosystem Demand

More institutions need structured payments learning for sales, operations, support and product teams across multiple markets.

Today

A Regional Learning Platform

Through elearning.transacttraining.online, we provide scalable, always-on payments learning for professionals across Africa, the Middle East and beyond

Our Experience at a Glance

1+
Years combined payments experience
2011
First payments programme launched
3
Regions South Africa, East Africa, Middle East
1000s
Professionals reached through training

What We Do

Courses & Content

  • Foundational payments courses on the payments framework and landscape.
  • Role-specific programmes:  Mastering Payments Sales, Mastering Payments Support, Payments Marketing, each designed to build the precise capabilities required for teams operating in sales, support, product, and marketing roles.
  • Regionally informed content for South Africa, East Africa, and the Middle East, ensuring that learners gain practical insight into local payment systems, regulatory environments, and ecosystem dynamics unique to each market.

How we deliver

  • Online, self-paced learning via elearning.transacttraining.online, supported by a modern learner experience.
  • Hybrid options combining LMS modules with live facilitation, giving organisations the flexibility to blend self-paced learning with guided sessions, real-time discussion, and practical application.
  • Custom pathways and bulk enrolment for organisations, ensuring teams can progress through structured learning journeys tailored to their roles, maturity levels, and operational priorities.

Our Approach to Learning

Practical, 
Real World Learning
Grounded in real payments scenarios and day-to-day operations.
Accessible & 
Inclusive Training
Short modules, available 24/7 across devices.
Role-Relevant

Designed for sales, support, product, operations and marketing teams.
Regionally Informed

Built around African and Middle Eastern payments realities.

Who We Serve

We work with organisations and individuals across the payments ecosystem, including:

Banks & Financial
 Institutions
Fintechs, PSPs & 
 Aggregators
Mobile Network Operators & 
Digital Channels
Retailers & e-Commerce 
 Business
Customer Service & 
Merchant Support Teams
Programme Funders, Development Partners & Ecosystem Initiatives
Logo Only Transparent
Our Relationship with the Tokata Foundation
Transact Connect Training is also closely linked to the Tokata Foundation,
the philanthropic arm was established by our founder.

While Transact Connect Training focuses on commercial industry facing capability building, the Tokata
Foundation supports:
  • Digital payments literacy for communities,
  • MSME and informal trader enablement,
  • Youth and women-focused skills initiatives, and
  • Broader financial inclusion programmes.

Our training expertise, content, and platforms often support Tokata Foundation projects, allowing us to separate commercial and philanthropic work, while still moving toward the same goal: A more inclusive, skilled, and digitally confident payments ecosystem.

Learn More About the Tokata Foundation →